STORE TERMS AND CONDITIONS OF SALE

1. These Terms and Conditions define the rules for making purchases in the online store operated at www.x4race.com, in particular the rules for placing orders, concluding sales agreements, order processing, delivery, withdrawal from the contract, and submitting complaints.
2. The online store is operated by:

NEOTICA SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ

Michałowska 35

05-860 Wolskie

Poland

NIP: 1182269575

REGON: 526391097

EU VAT: PL1182269575

KRS: 0001058075

e-mail: support@x4race.com

3. These Terms and Conditions apply to:
   • consumers,
   • entrepreneurs with consumer rights.
4. To the extent permitted by applicable law, certain consumer rights may not apply to entrepreneurs who do not qualify as entrepreneurs with consumer rights.
5. These Terms and Conditions may be available in different language versions. In the event of discrepancies in interpretation, the Polish language version shall prevail.

For the purposes of these Terms and Conditions, the following definitions apply:

Seller – NEOTICA sp. z o.o.

Store – the online store operated at www.x4race.com.

Customer – a natural person making a purchase through the Store.

Consumer – a natural person performing a legal act not directly related to their business or professional activity.

Entrepreneur with consumer rights – a natural person entering into a contract directly related to their business activity but which does not have a professional character for that person.

Product – a movable item offered in the Store.

Sales Agreement – a contract concluded between the Customer and the Seller through the Store.

Order – a declaration of intent made by the Customer aimed at concluding a Sales Agreement.

Account – a user account in the Store.

Business Days – days from Monday to Friday excluding public holidays in Poland.

Pre-order – the possibility to purchase a Product before its standard availability.

Product with shipping starting from a specified date – a product whose shipping begins on the date indicated on the product page.

Made-to-order Product – a product prepared or assembled individually upon order with an extended processing time.

The Seller can be contacted via:

e-mail: support@x4race.com

postal address:

NEOTICA sp. z o.o.

Michałowska 35

05-860 Wolskie

Poland

bank account for bank transfer payments:

[bank account number to be inserted]

In order to use the Store, the following are required:

• a device with Internet access
• an up-to-date web browser
• an active e-mail account
• enabled cookies

The Seller shall not be liable for disruptions resulting from incompatibility of the Customer’s devices or software.

1. The Store offers, in particular, gaming equipment and accessories, including sim racing accessories.
2. Products may be available in different variants, in particular regarding:
   • color,
   • configuration,
   • equipment.
3. Product information, including photos, descriptions, and visual materials, is provided for informational purposes.
4. Products may have different availability statuses, including:
   • available
   • temporarily unavailable
   • preorder
   • shipping from a specified date
   • delayed fulfillment
   • made-to-order product

Information regarding availability and processing time is presented on the product page.

1. Prices in the Store may be presented in the following currencies:
   • PLN
   • EUR
   • CZK
2. Prices are gross prices (including VAT), unless stated otherwise.
3. Delivery costs are added to the product price during the ordering process.
4. The Store may conduct promotions, price reductions, or marketing campaigns.
5. Information about promotions is presented in accordance with applicable legal regulations, including the requirements of the Omnibus Directive regarding the presentation of the lowest price from the period preceding the reduction.

1. Orders can be placed via the online store.
2. The ordering process includes:
   • selecting a product
   • adding the product to the cart
   • providing order details
   • selecting the delivery method
   • selecting the payment method
   • confirming the order
3. Placing an order constitutes an offer to conclude a Sales Agreement.
4. After placing an order, the Seller sends confirmation of receipt of the order.
5. The Sales Agreement is concluded when the Seller sends confirmation of acceptance of the order for processing.
6. The Seller may refuse to process an order in particular in the event of:
   • an obvious pricing error
   • product unavailability
   • payment issues
   • incorrect data provided by the Customer
   • justified suspicion of abuse